FAQs

SATcase uses the constantly-available Iridium Satellite Network, which was designed and built by Motorola in the 1990s, to provide any smartphone with connection anywhere in the world.

Used by global explorers, journalists, search & rescue teams and the military; its network of 66 orbiting satellites provide pole-to-pole coverage, picking up signal within seconds.

Users can make satellite calls in the same way they would when making a terrestrial call, but when there is no GSM signal, SATcase takes over and prompts the user to call via satellite connectivity.

The SATcase uses a separate satellite SIM card in the device, which requires its own contract with SATcase Ltd.

When in "Standby" with its SOS reserve function switched on, it will last for 40 hours. However, it can operate for 50 hours when the reserve is off. A full battery will provide 5 hours of talk time. Plugging the SATcase into a mains outlet or solar-powered charger will allow the device to charge.

The SATcase has a USB-C power input that can be charged by any household power supply, portable battery chargers or portable solar chargers.

Satellite phones need clear sight of the satellites to work. The SATcase can either be connected to an external antenna or kept outside and used as a hotspot to a smartphone located indoors.

SATcase is designed to work with any iOS or Android smartphone. No matter how many people are in your group, they should all be able to connect to the device.

The SATcase is designed to securely clamp to the user's smartphone and personal protective phone case. This enables the user to protect their own smartphone to the degree they require. Joining the two devices as one will result in one ruggedised bit of kit.

SATcase is designed to meet the international Ingress Protection (IP68) rating. This means it is proven to be resistant to submersion in water up to a maximum depth of 1.5m for up to thirty minutes.

Designed to meet the tough MIL-STD-810G design specification, SATcase can withstand penetration from the harshest environments – including dirt, dust and sand.

Its electronics and technology have been tested to guarantee they can cope with fluctuations in heat and cold, shock, vibration, humidity and a whole lot more.

SATcase can remain fully operational in temperatures ranging from -10 °C to +55 °C. It can also cope with being stored in conditions from -20 °C to +70 °C.

SATcase can mount to a range of equipment including webbing and other mounting devices.

SATcase has a smooth front screen which can be operated using a bare finger or with touchscreen gloves. When using the SATcase App, its buttons are the same size or larger than those on a normal smartphone screen.

The SATcase can work as a hotspot to your smartphone or as an isolated satellite phone. The SATcase has its own screen, controls, and SOS button. The SATcase can receive calls directly from hardware and can pre-program up to 5 phone numbers which can also be called from the hardware.

The SATcase is only compatible with SIM cards supplied by SATcase Ltd.

Yes, you can buy this from our product services and checkout page.

The SATcase storage temperature is -20 °C to +70 °C and its operative temperature is: -10 °C to +55 °C.